Volume/Issue/Review Month: Volume-XVII, Issue-II, Jul.-Dec.
Title: The Impact of Knowledge Management Practices on Organization Performance through Job Satisfaction as a Mediator
Authors: Arpita Goyal
Broad area: HRM
Abstract:
This study examines the relationship between knowledge management and firm performance through job satisfaction as a mediator. Linear and hierarchical regression analysis is used on a sample of 190 employees in Madhya Pradesh, India's hospitality sector. The study results indicate that company performance and the recently developed construct of Knowledge management practices are positively correlated. Furthermore, work satisfaction helps to mediate the relationship between knowledge management techniques and firm performance. Employee happiness is becoming increasingly important in the hospitality industry, as employees might leave for other organizations with precious Knowledge. As a result, the administration must treat individuals based on the capacity of the business and the employees' wishes, striking a balance to ensure every aspect is done correctly. This study offers valuable insights for academics as well as professionals in the field of knowledge management. Organizations can develop plans to optimize their people and intellectual capital, leading to long-term growth and success, by recognizing the link between knowledge management, job satisfaction, and organizational performance. Choosing and retaining the right workforce is crucial for improving organizational success. An active Knowledge management program will provide an advantage in bringing in and keeping fresh people, increasing the firm's effectiveness.