Srusti Management Review

A Journal of Management & IT

ISSN NO: 0974-4274(PRINT), ISSN NO: 2582-1148(ONLINE)Listed in Ulrich's Periodicals Directory, INDEXED IN J-GATE E-JOURNAL GATEWAY, EBSCOHOST, PROQUEST, U.S.A. & GOOGLE SCHOLAR A Peer Reviewed and Refereed Journal

Total Quality Perspective in Professional Education of Achieving Excellence

Year 2013
Volume/Issue/Review Month Vol. - VI | Spl. Issue I | January
Title Total Quality Perspective in Professional Education of Achieving Excellence
Authors Suvendu K. Pratihari , Dr. Susanta K Moharana
Broad area Total Quality Perspective in Professional Education of Achieving Excellence
Abstract
The emergence of Total Quality as a distinct field of study is of rather recent
origin, which has made a significant impact on the institutions as well as nations
worldwide. Attaining it is a big achievement, but it is just the start. Under the era
of liberalisation, privatisation and globalisation (LPG), the role of the government
in financing higher education is decreasing gradually. As a result of this policy, a
number of private colleges/universities have opened to cater to the needs of target
customers. As per the norms of WTO, higher education is treated as a commodity,
so product-mix decisions are crucial. The institutions for higher education have
to consider suitable HR strategies, to gain competitive advantages for long-term
benefit... QIP, IQC and other similar systems are introduced to enhance the overall
quality of services. Therefore, a customisation approach to both—internal and
external customers— will work in getting competitive advantages. However, the
main lacuna is academic leadership, which needs to be addressed through
total quality approach for rationalisation.
Description At the time of independence there were only 21 universities and 636 colleges affiliated to the universities all over India. The students enrolments were 241996. However, recently it has been reported that India is operating as the world’s third largest
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