Srusti Management Review

A Journal of Management & IT

ISSN NO: 0974-4274(PRINT), ISSN NO: 2582-1148(ONLINE)Listed in Ulrich's Periodicals Directory, INDEXED IN J-GATE E-JOURNAL GATEWAY, EBSCOHOST, PROQUEST, U.S.A. & GOOGLE SCHOLAR A Peer Reviewed and Refereed Journal

Effect of Visual Merchandising on the Buying Behaviour of Customers in Delhi & NCR Region

Year 2008
Volume/Issue/Review Month Vol. - 1 | Issue 1 | July – December
Title Effect of Visual Merchandising on the Buying Behaviour of Customers in Delhi & NCR Region
Authors Vijendra Dhyani
Broad area Customers in Delhi & NCR Region
Abstract
Retail is one of the fastest growing sectors in
India. Organized retailing has really changed the
set up of the retail outlets. Many concepts have
been introduced and modified and one of them
is visual merchandising. The retail players have
started paying attention on how the store looks
and how the goods are organized in a logical
manner so that it can attract customers.
Customer’s perfection has changed. The
appearance or physical evidence has become
important to them. The buying decision process
of the customer is greatly influenced by the
presentation of the goods at the retail outlets.
From retailers’ point of view, visual
merchandising can greatly affect the number of
footballs. A store should have an inviting
appearance that makes the customer feel
comfortable and yet eager to buy. Visual
merchandising is a major factor often overlooked
in the success or failure of a retail store. It is
second only to effective customer relations.
Description A successful retailing business requires that a distinct and consistent image be created in the customer’s mind that permeates all product and service offerings. Visual merchandising can help create that positive customer image that leads to successful
File
Referenceses