| Abstract |
Information Technology (IT) is the world’s fastest growing economic
activity. In India, IT industry has built up valuable brand equity for itself
in the global markets. Retaining information technology employees
has been a problem in many organizations for decades. Loss of valuable
employees through attrition has led to the current shortage of skilled
employees in the IT arena. This empirical study identifies and analyzes
the causes of IT employee turnover and finds out the better retention
strategies for reducing the high turnover of IT employees. The participants
for this study were the IT professionals from Chennai and Trivandrum.
The selection of respondents was based on the method of convenience
sampling. Factor analysis result shows that the important retention factors
are employees Personal Policies, Work -life Benefits, Employee Career
Development programs and Employee Benefits. |
| Description |
IT industry in India includes software industry, information technology enabled service (ITES) and business process outsourcing (BPO) industry, deals with customer care, customer services, telemarketing, medical transcriptions, financial services, e-learn |
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