In India, the focus of the financial inclusion at present is confined to ensuring a
bare minimum access to a savings bank account without frills to all. Internationally,
financial inclusion has been viewed in a much wider perspective. The recent
financial crisis has shown that financial innovation can have devastating systemic
impact. International standard setters’ and national regulators’ response has
been a global concerted effort to overhaul and tighten financial regulations. The
need was felt for more innovative, cost effective and easily accessible delivery
channel which would take financial services to the nooks and corners of India.
The paper attempts to analyze contribution of Indian banking sector as a whole
under the supervision and guidelines of RBI in implementing the financial
inclusion through ‘No frill accounts’, etc. The objectives of the paper are to study
financial inclusion in banking sector, reasons for low inclusion and role of
technology in banking services and to assess the performance of the banks.