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An Empirical Study on Organizational Citizenship Behavior and its Dimensions in Enhancing Performance

Year 2013
Volume/Issue/Review Month Vol. - VI | Issue II | July - December
Title An Empirical Study on Organizational Citizenship Behavior and its Dimensions in Enhancing Performance
Authors S. Savitha , P. Sathyapriya
Broad area An Empirical Study on Organizational Citizenship Behavior and its Dimensions in Enhancing Performance
Abstract
Organizations need employees who are willing to exceed their formal job requirements. Exceeding formal job
requirements is referred to as Organizational Citizenship Behavior (OCB). Theoretical evidence reveals the relationship
of OCB in enhancing the performance of employees. OCB among teachers is crucial as it results in enhancing their
performance that reflects in the performance of students. The study explores the impact of OCB among selected
higher secondary school teachers of Government, Government aided and private schools in the districts of Erode
and Tirupur of Tamilnadu, India. The study was conducted with 120 teachers from 6 schools – two from government,
two from government aided and two from private schools. The existence of OCB may vary with the type of school –
government / government aided / private. This assumption was explored further in the research. The major dimensions
measuring OCB was identified with factor analysis. The implications of the study are relevant to other studies
regarding employees’ performances, its assessment and influence on organizational efficiency, and its effectiveness
and success.
Description Organizations survive or prosper with their members behaving as good citizens by engaging in all sorts of positive organization-relevant behavior. Successful organizations need employees who will do more than their usual job duties and provide performance
File
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