ISSN NO: 0974-4274(PRINT), ISSN NO: 2582-1148(ONLINE)

  • Enlisted in UGC CARE Group - 1

  • Listed in Ulrich's Periodicals Directory

  • Indexed in J-Gate

  • Licensor for EBSCO

  • Listed in Proquest

  • Included in Google Scholar

  • Accessed in DOAJ

Job Satisfaction as a Predictor of Organisational Citizenship Behaviour

Year 2015
Volume/Issue/Review Month Vol. - VIII | Issue II | July - December
Title Job Satisfaction as a Predictor of Organisational Citizenship Behaviour
Authors Dr. P. Paramanandam
Broad area Job Satisfaction as a Predictor of Organisational Citizenship Behaviour
Abstract
Organisational citizenship behaviour refers to individual behaviour that is discretionary, not directly or explicitly
recognized by the formal reward system, and that in the aggregate promotes the effective functioning of the organization.
The present study was aimed at studying the relationship between job satisfaction and organisational citizenship
behaviour among the employees of a shipyard. A convenience sample consisting of forty three employees working
in a shipyard participated in the study. By administering questionnaires organisational citizenship behaviour and job
satisfaction among the employees were assessed. The collected data were analysed with various statistical tools.
Results indicated that there was a significant difference in organisational citizenship behaviour among the different
age groups; among the male and female respondents; among different experience groups and income groups.
There was a significant correlation between organisational citizenship behaviour and job satisfaction.
Description Dennis Organ and his colleagues (Bateman & Organ, 1983) first coined the term “Organisational Citizenship Behaviour”. Organ (1988) defined organisational citizenship behaviour as “individual behaviour that is discretionary, not directly or explicitl
File
Referenceses
1. Armstrong, M. 2003. Human Resources Practice.
London: Kogan Page.
2. Armstrong, M. 2006. Human Resources Management
Practice. London: Kogan Page.
3. Bateman, T. S. & Organ, D. W. 1983. “Job satisfaction
and the good soldier: the relationship between affect
and employee citizenship”, Academy of
Management Journal. (26): 587-95.
4. Bolino, M. C., Turnley, W. H., Gilstrap, J. B., &
Suazo, M. M. (2010). Citizenship under pressure:
What’s a ‘‘good soldier’’ to do? Journal of
Organisational Behaviour, 31, 835-855.
5. Borman, W. C., Penner, L. A., Allen, T. D., &
Motowidlo, S. J. (2001). Personality predictors of
citizenship performance. International Journal of
Selection and Assessment, 9(1/2), 52-69.
6. Chahal, H. & Mehta, C. (2010). Antecedents and
consequences of organizational citizenship behavior
(OCB): A conceptual framework in reference to heath
care sector. Journal of Services Research. Retrieved
from http://findarticles.com/p/articles/mi_7629/
is_201010/ai_n56229563/
7. Foote, D.A & LI-Ping Tang, T. 2008. Job Satisfaction
and Organisational Citizenship Behaviour. Journal
of Management Decision. 46 (6): 933-947.
8. Heilman, M. E., & Chen, J. J. (2005). Same
behaviour, different consequences: Reactions to
men’s and women’s altruistic citizenship behavior.
Journal of Applied Psychology, 90(3), 431-441.
9. Hojops Odoch and Sudi Nangoli (2013).
Organisational Citizenship Behaviour and Job
Satisfaction. Unique Journal of Business
Management Research, Vol.1 (4), 49-54.
10. Hossein Jenaabadi et al (2013). Organisational
Citizenship Behaviour, Job Satisfaction and
Commitment to School: Is There Any Significant
Difference between Male and Female Teachers?
World Journal of Education, Vol.3(3), 75-81.
11. Koys, L. 2001. “The Effects of Employee Satisfaction,
OCB and Turnover on Organisational Effectiveness”:
A unit level, Longitudinal study, Personnel
Psychology, 54(1): 101-114.
12. Marcus, B. & Schuler, H. (2004). Antecedents of
counterproductive behavior at work:A general
perspective. Journal of Applied Psychology, 89(4),
647-660.
13. Murphy, G., Athanasou, J. & Neville, K. 2002. Job
satisfaction and organizational Citizenship behaviour:
A study of Australian human-service professionals.
Journal of Managerial Psychology, 17 (4): 287-297.
14. Organ, D. W. (1988). Organizational citizenship
behavior: The good soldier syndrome. USA: D.C.
Heath and Company.
60 Srusti Management Review, Vol -VIII, Issue - II, Jul.- Dec. 2015
15. Organ, D. W., & Ryan, K. (1995). A meta-analytic
review of attitudinal and dispositional predictors of
organizational citizenship behavior. Personnel
Psychology, 48, 775-802.
16. Organ, D. W., Podsakoff, P. M., & MacKenzie, S.
B. (2006). Organizational citizenship behavior: Its
nature, antecedents, and consequences. USA: Sage
Publications, Inc.
17. Podsakoff et al, (2000). Organizational Citizenship
Behaviors: A Critical Review of the Theoretical and
Empirical Literature and Suggestions for Future
Research. Journal of Management, Vol. 26(3), 513–
563.
18. Podsakoff, P. M., Mackenzie, S. B., Paine, J. B., &
Bachrach, D. G. (2009). Organizational Citizenship
Behaviors: A Critical Review of the Theoretical and
Empirical Literature and Suggestion for Future
Research. Journal of Management, 26, 513-563.
19. Samanvitha Swaminathan and David Jawahar (2013).
Job satisfaction as a Predictor of Organizational
Citizenship Behavior: An Empirical Study. Global
Journal of Business Research, Vol. 7(1), 71-80.
20. Ung Hee Lee et al (2013). Determinants of
Organizational Citizenship Behavior and Its
Outcomes. Global Business and Management
Research: An International Journal, Vol. 5(1), 54-
65.
21. Wanxian, L., & Weiwu, W. (2007). A demographic
study on citizenship behavior as in-role orientation.
Personality and Individual Differences, 42, 225-234.