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Investigating the Dynamics of Consumer Engagement in Apparel Purchases via Digital Channels: A Focus on Meerut City

Year 2024
Volume/Issue/Review Month Volume-XVII, Issue-I, Jan.-Jun.
Title Investigating the Dynamics of Consumer Engagement in Apparel Purchases via Digital Channels: A Focus on Meerut City
Authors Harshi Garg , Priyank Sharma
Broad area Marketing
Abstract

In the modern day, the way that customers view buying for apparel has quickly evolved.
Customers are able to sort products available on different websites and apply enough filters to
match their criteria in terms of style, material, money, etc. The goal of managing this task is to
comprehend the behaviour of people who purchased apparel online. This study primarily looks at
factors that influence consumers’ choice of clothing websites, taking into account the most popular
online interfaces, like shopping websites and fashion apps, and identifying the factors that influence
consumers to make a purchase, such as online surveys and frequency, review discs, blogs written by
celebrities, fashionists as, and promotion channels. Convenience sampling was used to collect the
data through a structured questionnaire. SPSS version 27 was employed to assess the information.
To evaluate the data, factor analysis and chi-square methods were applied. There were 500 residents
of Meerut city in the sample. Examined is the shift in spontaneous purchasing behaviour brought
about by online interfaces. Customers reportedly purchased online due to the vast variety of
products available, pricing flexibility, and ease of use. Customers do choose different online platforms
depending on factors including age, marital status, and level of education. Furthermore, a link has
been identified between the ability of social network blogs, websites, and reviews to influence age,
gender, and purchasing intentions.

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